Getting CQC Inspection Ready

Watch now

Join Birdie and leading care consultants The CIA Group for a live webinar where you’ll learn everything you need to know about getting ready for your next CQC inspection.

We asked the experts to walk you through everything from legislation to how to surface the right evidence, aligned to the KLOE’s.

If you've got an inspection coming up, or just want to be prepared in advance, this is the webinar for you.


Points we discussed during the session:

  • CQC new strategy for 2021
  • Important legislation and standards
  • What are the KLOE's

  • How to surface the right evidence for The CQC


About Birdie

We're your digital partner, on a mission to improve the lives of 1 million older adults by 2023.

Our tools give you the foundations to provide outstanding care. Removing the paperwork means you can put care back at the heart of everything you do, and focus on what matters most.

Want to learn more? Visit www.birdie.care


Delivered in partnership withCare Improvement Associates



Watch on demand

Meet the speakers

Ravi Vyas

Senior Customer Success Manager

Ravi handles Birdie partner accounts and training for Birdie in areas like the Birdie Q Score. Part of the Birdie team since 2019, he uses his extensive knowledge of languages and travel to inspire our customers and help them on their Birdie journey. He is also the driving force behind the Birdie Carer of the Week series.

Karen Ritson

Lead Care Quality Expert & Mentor

Karen Ritson was a CQC inspector for 15 years and was also a regular member of the panels which award Outstanding ratings for services. She played a key role in developing the Key Lines of Enquiry which are used as a guide for inspections and to decide on a rating. Supporting services to deliver genuine person-centred care is so important to Karen as she has seen at first-hand what an amazing positive difference it can make to people’s lives when we get care right.

About Us

About Birdie: Birdie is a home care management software designed to help agencies digitise their care processes, enabling them to deliver high quality care whilst reducing time on admin and auditing. Birdie is trusted by some of the UK's best known home care agencies.

About the CIA Group:
Care Improvement Associates is a tech enabled, research driven, national network of over 40 care quality consultants, which includes current CQC inspectors, specialist advisers and former inspectors who all share the aim of outstanding care quality.

From startups to leading providers CIA offers a tailored solution, supporting you to deliver high quality care and aim for CQC’s rating of ‘Outstanding’.


Trusted by

Alina Care
Enthuse Care