Currently, home care agencies have little insight into how they are performing overall. Their only point of reference is their CQC report which is a great benchmark, but these only occur every 6-30 months.If you want to grow your business, reach outstanding or simply become more efficient as a care agency, knowing how well your teams are performing on a day-to-day basis is key.
We are delighted to welcome Chris, from partner agency Caring Crew, to discuss how their agency has implemented digital dashboards to track their care quality.
The webinar will take the format of a discussion and will then open up to give you the opportunity to ask any questions.
Birdie is a home care management software designed to help agencies digitise their care processes, enabling them to deliver high quality care whilst reducing time on admin and auditing. Birdie is trusted by some of the UK's best known home care agencies. Discover more about Birdie here.